We help health plans and risk-bearing providers improve outcomes across their risk adjustment and quality programs.
Advantmed’s provider-centric, transparent, and easy-to-manage record retrieval program combines traditional and digital methods to deliver the highest possible retrieval rates.
To support streamlined record retrieval for you as well as for providers, we filter requests to specific site locations, cross-referencing phone numbers, addresses, facility and provider names, and other identifiers for efficiency. Our system also determines appropriate callbacks.
With relationships with over 340,000 providers extending to Hawaii and Puerto Rico, we have the resources and capacity to meet your high-volume needs, timeframes, and specific state requirements. All retrieval services are done by highly- trained, in-house record retrieval specialists. We stay accountable for our performance and we don’t outsource—ever.
Our flexible, integrated Elevate^ platform allows us to coordinate multiple chart retrieval projects at the same time. Rely on us for a range of programs including Medicare and commercial risk adjustment, RADV audits, as well as HEDIS® and other quality improvement projects.
Our retrieval process is designed to retrieve the most complete medical record from a reliable source with the highest success rate. Quality control is accomplished in the imaging process by a rigorous, multi-stage review of all records to ensure that records are complete, attached to the correct chase ID, and that all pages are legible.
View updates on your projects in real time, review requests for fees and member/provider information, and maximize outreach attempts. Our intuitive platform gives you transparent access to all data—organized and prioritized so you can quickly find what you need.
With over 400 vendor-neutral adapters (APIs), we connect with all the top EHR vendors including yours. Our vast resources and clinical data exchange allow us to provide you with robust bidirectional integrations as well.
We leverage a growing network of EHR and connectivity partners, operating one of the largest clinical data extraction platforms with 1mm+ unique provider connections. Our robust EHR interoperability network enables direct, secure access to clinical data, ensuring seamless chart retrieval.
Augmented by traditional collection methodologies where necessary, Advantmed’s results-oriented record retrieval strategy uses an algorithm to evaluate available retrieval methods. This approach ensures the best option is selected, delivering comprehensive medical records and a high success rate for our customers in a cost-efficient manner.
Advantmed has developed several partnerships with vendors that are connected with the nation’s largest clinical facilities, including providers using Epic, Cerner, Meditech and other EMR platforms.
Advantmed has established business relationships with major copy centers, enhancing cost savings.
